We recently sat down with Rachael Benson, Finance Director at Impregnation Services Limited, to discover more about her, her position, and her goals for the company.

Hi Rachael, thank you so much for giving up some of your time to talk to us today. You and Justin bought the business in 2008; what led to this decision?

We were both at a crossroads in our careers, I had been made redundant from an organisation where I had worked for around 20 years and Justin’s company had just gone through a management buy in. Between us, we had a wide range of knowledge and experience but no particular area of expertise, so we went out looking for a business to buy – as soon as we saw Impregnation Services Limited we were hooked. It was a small business with an easy to understand process but with lots of untapped potential… and that’s where the story started.

What does an average day in your life look like as Finance Director at ISL? What do you enjoy the most about your role?

No two days are the same and that is what I love about the role.  From overseeing production and administration of the work coming in and out of the workshop, to HR, Payroll, Banking, Account Reconciliation (and I do love my Excel spreadsheets!), Purchasing, delivering goods, and rolling my sleeves up and helping with the packing on the shop floor. The joy of a small business is that it is fast moving and multi-faceted and will always keep you on your toes.

Impregnation Services Limited has been in business for nearly 60 years. What do you attribute its longevity to in the vacuum impregnation market?

Our aim is to constantly improve and provide our customers with the best service possible, we thrive on working with clients to solve a problem they may have. We have a fabulous team who are always willing to help out and have a wealth of experience and we believe our clients value us for our excellent service provision.

Impregnation is constantly investing in new equipment and machinery to improve their capabilities, including most recently developing new pressure testing equipment.  What value does this investment offer your customers? How do you stay ahead of your competition?

We are always looking for ways that we can improve the service that we offer our customers and look to providing allied services that make our customers’ lives easier.  

Where do you see Impregnation Services Limited in the next 5 years? What does success look like to you?

Growing and thriving!!


About ISL

Impregnation Services Limited is the porosity sealing expert, specialising in the impregnation of castings and other ferrous and non-ferrous materials. With over 50 years’ experience within the specialist field of impregnation, we offer both in-house and on-site porosity sealing services to a range of clients based across the UK and abroad.

Based in a purpose built facility in Greater Manchester, we can turn ordinary castings into high-pressure, sub-surface sealed, fit for purpose parts, for use in any number of applications. Our skilled team has experience working with castings from a range of industries including the automotive, marine, aerospace, oil and gas, and energy sectors.

We are committed to providing our customers with the best in vacuum impregnation services. If you need some advice on a new project, or want to learn more about how our porosity sealing services can save your business money, speak to a member of our team by calling 0161 344 1004 or emailing enquiries@impregnation.co.uk